Stay Safe & Healthy

• Health and travel declaration forms are demanded from all guests before arrival to the facility.
• Single-use gloves and masks are provided to all guests.
• Temperature check for all guests is made at check-in.
• Contactless check-in and check-out procedures are applied.
• The program content, therapy calendar and similar information documents are given online to guests during their stay at the facility.
• Guests are directed to the hand wash and disinfectant station before the service at the Restaurant and Juice Bar.

• All staff members have undergone the necessary health check.
• All staff members are undergone to temperature check before their shift.
• Disposable masks, gloves, aprons and visors (to be used when necessary) are provided for all staff members.
• All staff members completed their pandemic awareness training. Training continues weekly.
• All staff members are informed about how and for what purpose the protectors used.
• Front desk personnel must wear visors, masks and gloves.
• Gloves are single-use and have to be changed before every new work.
• Social distance is maintained while serving food and drinks to guests.
• Housekeeping staff cleans the room with masks, gloves and visors. While changing sheets, cleaning the room and bathroom etc. they frequently change their gloves.

Reception

• Social distancing floor signs are located in the reception entrance area.
• POS terminal used during payment are suitable for contactless payment.
• The room keys are sterilized at the sterilization device at the reception and packed before given to the guest.

Common Areas

• Common areas are cleaned daily through Nano Disinfectant Technology.
• Lobby, juice bar and lower floor corridor are cleaned with surface disinfectant.
• Common area seating groups are sterilized hourly with ULV.
• Areas such as common area WCs and door handles are sterilized three times an hour.
• There are hand sanitizer stations in the guest areas, servants and backgrounds, F&B outlets and all common areas.
• Tables and chairs are placed based on social distance rules and sterilized every day (hourly).
• Mask and glove waste boxes in the common area are left in trash containers after waiting 72 hours.
• Sun loungers in the pool area are placed1.5 meters apart in accordance with the social distance rules.
• The pool is sterilized with ozone.

Clinic

• All clinical services are provided through appointments and making a reservation in advance.
• Up to four guests can receive service at the same time in the clinic.
• All nurses use protective equipment.
• All guests who receive therapy at the clinic use protective equipment.
• IV (intravascular) applications other than Ozone Therapy are performed in the guest room when necessary.

Restaurant & Juice Bar

• To prevent cross-contamination; food-employee-guest-equipment route/traffic arrangement is implemented both in the restaurant and juice bar.
• Social distancing floor signs are located in the Juice bar table.
• Necessary precautions are taken to reduce kitchen traffic in the restaurant.
• All plates, straws, cutlery and straws used during food services are single-use and packed in disposable paper pouches. Spices are packaged for single use.
• Fruits and vegetables are washed in ozonated water.
• All drinks and shakes are prepared by our staff using protective masks and gloves and served in glasses with ceramic lids.
• All drinks are serves directly to guests after being prepared.
• Meals are served as packaged to the room. Food is packed without touching. 
• The food from the kitchen is taken from the service window during the service in the restaurant.

Yoga Area

• Yoga classes are taken place in the garden and upstairs yoga area.
• The yoga area is arranged according to the pandemic social distance rules.
• Each guest room has personalized yoga mats.
• During the check-out process, guests can hand over the yoga mat to the reception or buy it.
• The yoga mats delivered by guests are sterilized before the next use.

Rooms

• All rooms are cleaned with Nano Disinfectant Technology and aired after each check-out.
• When the preparation of the rooms is completed, each room is sealed with the ribbon and left empty for the next guest for 12 hours.
• Housekeeping staff cleans the room with masks, gloves and visors. While changing sheets, cleaning the room and bathroom etc. they frequently change their gloves.
• Pillow covers are used in all pillow sheets. All pillows are sterilized with ULV device daily.
• The mattress is sterilized with ULV before the mattress protector is renewed, the mattress is prepared after with new mattress protectors and textiles.
• Seat covers of suite rooms are renewed for every new guest.
• Disinfectants are available in every room.